FAQs

How do I contact customer care?

Email us at bonjour@inezactivewear.com

 

When do you ship my item?

All orders are shipped within 2 days of your order being received.

 

Are my details safe with you?

We take customer security seriously and we never spam you, sell your contact details or use them in any way that you wouldn’t expect.

 

What size should I buy?

Kindly refer to our size chart for detail description.

 

What payment methods do you accept?

We accept payment via PayPal and shopify pay.

 

Do I need an account to place an order?

No, you don’t but it makes it easier to buy from us again in the future if you open an account today.

 

Do you ship to multiple addresses?

You can only ship to one address per order. If you have more than one address that you want your items shipped to then you will need to place multiple orders.

 

Are your products made from high quality materials?

Yes! They absolutely are! We take pride in every item we sell so rest assured that you will be getting great quality active wear.

 

Do you ship internationally?

Yes, of course. Just fill out all the relevant details in the order box and we will get your order to you.

 

How do you calculate shipping fee?

Kindly click here and we will direct you to our page with all the local and international shipping rates.

 

When is the next collection of pole wear coming out?

We are working hard on it so please stay tune with us on facebook and Instagram @inezactivewear.